Cookies Policy

What are cookies?

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow the website to recognise a device, remember certain information and support particular functions. Some cookies are stored only for the duration of a browsing session, while others remain on a device for a longer period or until they are deleted.

The term cookies may also include related technologies, such as pixels, tags, software development kits, local storage and similar identifiers. These technologies can collect information about how a website is accessed and used. They may operate on their own or together with cookies to help deliver website features, understand visitor activity and protect online services.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device, browser or usage information. Where this occurs, the information may be treated as personal information under applicable privacy requirements. Our Privacy Policy explains more about how personal information may be collected, used, stored and disclosed.

How cookies can be classified

• First-party cookies are placed by Casinova Casino or by services operating on our behalf through our website.
• Third-party cookies are placed by another service provider when its tools or content are used on the website.
• Session cookies normally expire when you close your browser or end your session.
• Persistent cookies remain on your device for a defined period or until you remove them through your browser or device settings.

How Casinova Casino may use cookies

Casinova Casino may use cookies and similar technologies for several purposes. The exact cookies used may change as the website, its features and its service providers change. Some cookies are necessary for the website to function properly, while others help us understand performance, improve content or support communications. We aim to use information collected through these technologies for legitimate and clearly explained purposes.

Essential and security cookies

Essential cookies support core website functions. They may help you move between pages, maintain a secure session, remember basic settings, process requests and identify unusual or potentially harmful activity. Security-related technologies may help protect accounts, prevent misuse, detect automated activity and support the integrity of gaming and payment-related areas. If these cookies are blocked, some parts of the website may not work correctly or may become unavailable.

Preference and functionality cookies

Preference cookies may remember choices you make, such as language, region, display preferences or other settings. They can help provide a more consistent experience when you return to the website. Functionality cookies may support features that you request and may reduce the need to enter the same information repeatedly. If you remove these cookies, you may need to reset your preferences during a later visit.

Analytics and performance cookies

Analytics cookies may help us understand how visitors use the website, including which pages are viewed, how visitors navigate between pages, and whether certain functions operate as intended. The information may be used in aggregated or statistical form to identify technical issues, measure website performance and improve the layout, content and usability of our services. Analytics information is not intended to determine whether a particular gambling outcome is fair or to replace any required account, identity or transaction checks.

Advertising and marketing technologies

Where permitted and where relevant choices or consent are required, cookies or similar technologies may be used to measure campaigns, limit repeated advertisements or make promotional communications more relevant. These technologies may help understand whether a marketing message has been viewed or whether a visitor has interacted with a campaign. We do not use cookies to encourage gambling that is unsafe or inconsistent with responsible gambling principles. Marketing preferences can be changed where an appropriate preference tool or device control is available.

Third-party services and information sharing

Some website functions may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies on our behalf, or may place their own technologies when their services are displayed or used. Examples may include providers supporting website hosting, security, fraud prevention, analytics, customer support, payment-related functionality or communications. The relevant provider may collect information about a device, browser or interaction with the website in accordance with its own privacy documentation.

Casinova Casino may receive reports or information generated through these technologies and may use it for the purposes described in this policy and our Privacy Policy. Information may also be disclosed where reasonably necessary to operate the website, protect users, prevent fraud or misuse, comply with legal obligations, respond to lawful requests, or protect the rights and security of Casinova Casino and other people.

Third-party websites, applications, social media services and payment services may have their own cookies and privacy practices. If you follow a link or use a service that is not controlled by Casinova Casino, that service's terms and privacy information will apply. We recommend reviewing the relevant third-party information before providing personal information or allowing a third-party service to operate on your device.

Cookie information may be processed or stored in Australia or another country, depending on the services used and the location of relevant providers. Where personal information is handled, we aim to manage it in accordance with applicable privacy requirements. The Privacy Policy provides further information about possible overseas handling, information security, access requests and privacy-related choices.

Your cookie choices and this policy

You can usually control or delete cookies through the settings in your web browser or device. Most browsers allow you to block all cookies, block selected cookies, receive a notification before a cookie is stored, or remove cookies that have already been saved. The steps differ between browsers and devices, so you should check the instructions provided by the relevant manufacturer or service.

If a cookie preference tool is made available on the website, you may use it to review or change the categories of cookies that can be used. Your choices may be stored in a cookie or similar technology so that they can be remembered. If you use a different browser, device or cleared your browser data, you may need to make your selection again.

Things to consider before disabling cookies

• Blocking essential cookies may prevent you from signing in, using account functions or accessing parts of the website.
• Deleting preference cookies may cause settings and choices to be lost.
• Blocking analytics cookies does not necessarily stop all website data collection through other necessary or security technologies.
• Disabling marketing cookies may reduce personalised advertising but may not remove all advertising.
• Cookie controls are generally browser or device specific and may not apply to every device you use.

Updates and questions

We may update this Cookies Policy when our website, technology, business arrangements or legal obligations change. The updated version will be made available through the website and will show a revised effective date where appropriate. You should review this page from time to time so you remain informed about how cookies and similar technologies may be used.

If you have a question about this policy, your privacy choices or the use of cookies on the website, please use the contact or support option made available through Casinova Casino. Do not send sensitive account, identity or payment information through an unsecured channel. If you are concerned about your gambling, please also review the responsible gambling information available on the website and consider using the account or support tools provided for safer play.